Privacy Policy

Last updated: 24/may/2025


Welcome to nrbvn.ng. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our platform to register for the Non-Resident Bank Verification Number (NRBVN). We understand the sensitivity of the information you share with us, and we are fully committed to protecting your privacy in compliance with applicable data protection regulations.


This policy applies to all users who visit or interact with our website, create accounts, submit documents, or use our biometric verification tools.


1. Introduction to Our Privacy Commitment


At nrbvn.ng, we recognize that your privacy is not a privilege—it’s a right. We handle all personal, financial, and biometric data with a security-first mindset. Our digital infrastructure is designed to meet both local (NDPR) and international (GDPR) data privacy standards.


We collect only the data we need to deliver a secure and compliant BVN registration process for Nigerians in the diaspora. This policy explains:


What personal data we collect


How we use it


Who we share it with (if anyone)


Your rights as a data subject


How we secure your data


How long we keep it


2. What Information We Collect


When you use our platform, we collect several categories of information to ensure smooth registration, compliance with regulations, and fraud prevention.


2.1 Personally Identifiable Information (PII)


This includes:


Full name


Date of birth


Nationality


Residential address


Email address


Phone number


2.2 Identification Documents


We request the upload of documents such as:


Nigerian international passport


Proof of address abroad (utility bill, tenancy agreement)


Resident permit or visa


Supporting documents for validation


2.3 Biometric Data


This includes:


Facial image


Liveness detection data


Webcam video verification


We use biometric tools to match your face against submitted documents, prevent spoofing, and comply with the NIBSS biometric standards.


2.4 Financial Data


Proof of payment (if applicable)


Payment processor metadata (e.g., reference number, currency, method)


Invoice or receipt details


Note: We do not store full credit card numbers or CVVs. All transactions are processed securely through verified third-party payment providers (e.g., Stripe, Flutterwave, Paystack).


2.5 Usage Data


To improve our platform, we collect:


IP address


Device type


Browser type


Location (via IP only, no GPS)


Session duration


Click behavior


3. Why We Collect This Data


We use your information for specific, lawful, and transparent reasons. The data you provide helps us to:


Verify your identity and eligibility for NRBVN registration


Submit your application to authorized enrollment agents


Complete biometric validation


Prevent fraud and identity theft


Process payments and issue receipts


Offer customer support


Comply with Nigerian financial laws


Improve user experience and website performance


We never sell your personal data to advertisers, data brokers, or other third parties.


4. How We Use Your Data


All personal information collected is used solely for the purpose of facilitating your NRBVN registration.


4.1 Internal Use


Account management


Document review


Risk scoring and fraud checks


Customer communications


4.2 Data Processing Partners


We may share specific pieces of your data with trusted third parties, such as:


Biometric verification providers


Licensed BVN registration agents


Payment processors


Compliance auditing services


Each partner is bound by strict confidentiality and data protection agreements.


5. How We Protect Your Data


We take robust security measures to protect your data from unauthorized access, loss, or misuse.


AES-256 encryption for all personal data


SSL encryption for data transmission


Two-factor authentication (2FA) for admin dashboards


Biometric liveness checks to prevent fraud


Role-based access controls for internal staff


Secure servers hosted in compliant data centers


We regularly audit our systems and train our team on data security and privacy protocols.


6. Your Data Rights


Under NDPR, GDPR, and global best practices, you have several rights over your personal data:


6.1 Right to Access


You can request a copy of all data we hold about you.


6.2 Right to Rectification


You may correct inaccurate or incomplete information.


6.3 Right to Erasure


You can request that we delete your data, provided it is no longer needed for legal or contractual purposes.


6.4 Right to Object


You may object to data processing if it affects your rights or freedoms.


6.5 Right to Data Portability


You may request that we provide your information in a structured, machine-readable format.


To exercise these rights, please contact us at: nrbvn.ng@gmail.com


7. How Long We Store Your Data


We retain your data only as long as necessary to:


Complete your NRBVN registration


Satisfy legal or regulatory requirements


Resolve disputes or detect fraud


Comply with internal audits


Biometric data is typically deleted within 90 days of successful enrollment. Other data may be retained for up to 5 years for regulatory compliance.

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